Customs team

Drawback prep took days because the source data was messy.

Red6 built a source-traceable assembly workflow that reduced prep from 32 hours to 4 hours.

The Context

A customs team was preparing drawback packages using records from multiple systems and document sources.

The work required careful review. The team had to collect records, compare fields, verify source documents, and assemble a package that could withstand review.

The process was slow because the inputs were scattered and inconsistent.

The Problem

The team was spending too much time preparing the package before judgment could happen.

The pain came from:

  • Multiple source systems
  • Inconsistent document formats
  • Manual field comparison
  • Repeated source checking
  • High need for traceability
  • Reviewers spending time on prep instead of exceptions

The work could not be automated blindly because source traceability mattered.

What Red6 Changed

Red6 built a workflow that organized source documents, extracted relevant fields, assembled package components, and preserved traceability for review.

The workflow helped the team:

  • Pull records into a cleaner structure
  • Compare key fields faster
  • Flag mismatches
  • Preserve links back to source documents
  • Create a reviewable package
  • Reduce manual prep time

What Stayed Human

Final review stayed human.

Exceptions stayed human.

Judgment stayed human.

The automation handled assembly, comparison, and traceability support so the team could focus on review.

Result

Prep cycle reduced from 32 hours to 4 hours.

The team could prepare packages faster without giving up source visibility or review control.

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